Partial Degradation of Authorization Service

Incident Report for PayU Romania

Resolved

This incident has been resolved.

Posted Feb 03, 2026 - 10:31 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 03, 2026 - 10:30 UTC

Investigating

Starting with 12:15(RO time) we are facing a degradation of the authorization service.
Some customers might encounter some processing errors.
Thank you for your understanding!

Posted Feb 03, 2026 - 10:28 UTC

This incident affected: Merchants Cpanel and Authorization (Card Avantaj - Installments, PayPal, UNICREDIT- Installments, RAIFFEISEN - Installments, STAR CARD BT - Installments, WIRE Transfer, iTransfer BT, BRD - Installments, GARANTI - Bonus Card - Installment, ALPHA BANK - Installments, Card Payment, PAYU CREDIT).